Terms of service

Terms of Service

Bee Nourished Products Ltd.

Last updated: October 11, 2026

1. Overview

Welcome to Bee Nourished.

This website and online store are operated by Bee Nourished Products Ltd., a Canadian company based in Victoria, British Columbia.

Throughout these Terms of Service, “Bee Nourished,” “we,” “us,” and “our” refer to Bee Nourished Products Ltd.

Our online store is powered by Shopify, which provides the ecommerce technology used to offer our products and process transactions.

These Terms of Service govern your use of our website, purchases, preorders, and participation in our school fundraising purchasing program.

By placing an order, you agree to these Terms of Service and the policies referenced in them, subject to your rights under applicable law.

Nothing in these terms excludes or limits consumer rights that cannot legally be waived.

2. Eligibility and Website Use

Customers must be legally capable of entering into purchase contracts in their jurisdiction.

You agree to provide accurate information when placing orders, selecting a school to support, or communicating with us.

You may not use our website for unlawful activities, fraudulent purchases, unauthorized access, or activities that interfere with the operation or security of our services.

We reserve the right to refuse or cancel fraudulent or unlawful transactions, subject to applicable consumer protection laws.

3. Products and Pricing

Bee Nourished offers personal-care products, including Bee Nourished Original Shampoo — 300 mL.

The current regular advertised price is $35.00 CAD per bottle, before applicable taxes and shipping charges.

Promotional pricing and quantity discounts may be available as advertised on our website.

Product prices, availability, descriptions, and promotional offers may change for future purchases.

The price and applicable conditions shown when an order is accepted govern that purchase, subject to applicable law.

All prices are displayed in Canadian dollars unless otherwise expressly indicated.

Before payment, customers can review the product description, quantity, applicable taxes, shipping charges, discounts, and total purchase price.

We make reasonable efforts to display accurate product information. Product packaging and appearance may vary slightly from photographs or digital representations.

4. Preorders

Bee Nourished Original Shampoo is currently in production and available for preorder.

Expected delivery date: January 22, 2027.

This is an estimated delivery date, not a guaranteed arrival date.

Manufacturing, filling, packaging, freight transportation, carrier operations, and other circumstances may affect the actual delivery schedule.

Customers will be informed of material changes to the expected delivery date and their applicable cancellation and refund options.

Preorder Payment

Payment for preorders is collected securely through the available payment methods at Shopify checkout when the order is placed.

Preorder Cancellations

Customers may request cancellation before fulfillment by contacting support@beenourishedschools.ca.

We will review cancellation requests and provide the available cancellation and refund options.

Customers retain all rights to cancel or obtain refunds under applicable consumer protection legislation, including statutory rights relating to delayed or undelivered goods.

5. Shipping and Home Delivery

Bee Nourished offers home delivery to eligible Canadian addresses.

The current shipping rates are:

• Orders of $65.00 CAD or less: $5.00 CAD shipping per order.
• Orders over $65.00 CAD: FREE home delivery.

Shipping eligibility is determined using the qualifying order value calculated by Shopify at checkout.

Applicable taxes and any additional charges will be disclosed before payment.

Orders are shipped directly to the Canadian delivery address provided by the customer.

Customers are responsible for ensuring their delivery address is accurate and complete.

We may contact customers to resolve address discrepancies or delivery problems.

Bee Nourished currently accepts orders for delivery within Canada only. International shipping, including shipping to the United States, is not available.

School selection determines which school receives fundraising credit. It does not change the customer’s home-delivery arrangements.

6. School Fundraising Program

Bee Nourished operates a fundraising program through which eligible product purchases support participating schools.

Customers are required to select a participating school during the shopping process so their qualifying purchases can be attributed to that school.

For each qualifying bottle of Bee Nourished Original Shampoo purchased, $7.50 CAD is allocated to the selected school’s fundraising earnings.

School fundraising contributions are funded by Bee Nourished as part of its product sales program. They are not an additional charge to the customer.

Fundraising contributions are calculated according to qualifying sales and the program’s applicable terms. Cancelled, refunded, fraudulent, or otherwise ineligible purchases may be excluded or adjusted.

A school fundraising contribution is not an additional charitable donation by the customer unless expressly identified as such.

Purchases do not automatically qualify for charitable donation tax receipts.

Bee Nourished is responsible for administering eligible school fundraising contributions, maintaining associated purchase records, and arranging school payouts.

Participating schools do not process customer payments, fulfill customer orders, or issue customer refunds.

7. Order Confirmation and Acceptance

Customers will have an opportunity to review their order information and correct mistakes before submitting payment.

An order is considered accepted when Bee Nourished confirms the purchase through its Shopify ordering process, subject to applicable law.

Following acceptance, customers will receive order confirmation information electronically.

The confirmation will identify the products purchased, quantities, prices, applicable taxes, shipping arrangements, and relevant transaction information.

Customers should retain their order confirmation and payment records.

If an order cannot be fulfilled, Bee Nourished will notify the customer and provide appropriate options, including any refund required by law.

8. Payment and Security

Payments are processed through Shopify and the payment services available at checkout.

Customers agree to provide accurate billing and payment information and to use payment methods they are authorized to use.

Bee Nourished does not require customers to provide payment card information directly to participating schools.

Payment details entered through Shopify are handled according to the applicable payment provider’s security practices and privacy terms.

We may investigate or cancel transactions reasonably suspected to involve fraud or unauthorized payment activity, subject to applicable law.

9. Shipping, Delivery and Delays

Shipping and delivery schedules are based on the information reasonably available when orders are placed.

We will provide material delivery updates when necessary.

Factors affecting delivery may include manufacturing delays, transportation disruptions, weather, carrier operations, and other circumstances beyond our reasonable control.

Where goods are delayed or unavailable, customers will be informed of the available options.

Nothing in these Terms of Service transfers risks to customers or removes seller responsibilities contrary to applicable consumer protection laws.

Customers retain statutory rights relating to delayed, missing, damaged, or undelivered goods.

10. Returns, Refunds and Exchanges

All purchases are subject to our published Return, Refund & Preorder Cancellation Policy and applicable consumer protection legislation.

For eligible discretionary returns, customers may request a return within 30 days after receiving their products.

Unopened, unused shampoo in its original packaging may qualify for a return under that policy.

For hygiene and safety reasons, opened or used shampoo generally does not qualify for discretionary change-of-mind returns.

These restrictions do not affect statutory rights involving defective, damaged, incorrect, or misdescribed goods.

Customers should contact support@beenourishedschools.ca before returning merchandise.

Approved returns will be directed to:

Bee Nourished Products Ltd.

973 Wild Blossom Crt
Victoria, BC V9C 4M8
Canada

Refunds will be processed according to the published Refund Policy and applicable law.

11. Consumer Protection Rights

Bee Nourished complies with applicable Canadian consumer protection legislation, including the requirements governing online and distance-sales contracts in British Columbia.

Customers are entitled to the pre-purchase disclosures and contractual information required by law.

Applicable consumer cancellation rights may arise where required information is missing, contractual disclosures do not match, goods are not supplied within legally prescribed periods, or other statutory cancellation grounds exist.

For qualifying British Columbia distance-sales contracts, customers may have the right to cancel if goods are not supplied within 30 days after the disclosed supply date.

Where a statutory cancellation is valid, refunds will be provided within the period and on the terms required by law.

Nothing in these Terms of Service waives, restricts, or excludes rights or remedies that cannot legally be waived.

12. Personal Information and Privacy

Bee Nourished collects and processes personal information for purposes including:

• Processing purchases and payments.
• Managing preorders and order confirmations.
• Arranging home delivery.
• Associating eligible purchases with participating schools.
• Administering school fundraising earnings and payouts.
• Providing customer support and handling refunds.
• Complying with applicable legal obligations.

Information relating to purchases and school fundraising may be used to calculate and administer qualifying contributions.

We aim to limit personal information collection, use, and disclosure to what is reasonably necessary for legitimate business purposes and applicable legal obligations.

Participating schools do not require customers’ payment card details.

For further information about how personal information is handled, please review our published Privacy Policy.

Privacy inquiries may be directed to support@beenourishedschools.ca.

13. Intellectual Property

Website content, Bee Nourished branding, product descriptions, graphics, photographs, designs, and related materials are owned by Bee Nourished Products Ltd. or used with appropriate authorization.

Such materials may be protected by copyright, trademark, and other intellectual property laws.

You may use the website for lawful personal and non-commercial purposes.

Unauthorized reproduction, distribution, modification, or commercial exploitation of protected content is prohibited except where permitted by law or with written authorization.

14. Product Use and Safety

Customers should use Bee Nourished shampoo according to the directions and warnings provided on the product packaging.

Our shampoo is intended for external cosmetic use.

Avoid contact with eyes and follow the directions for rinsing and use.

Discontinue use and seek appropriate professional advice if irritation or an unexpected adverse reaction occurs.

Information provided on our website is not intended to replace advice from qualified healthcare professionals.

Nothing in this section excludes liability or consumer remedies that cannot legally be excluded.

15. Third-Party Services

Our website may contain links to third-party websites or services.

These may include Shopify, payment processors, delivery providers, and other service providers.

Third-party services may have their own terms and privacy policies.

Bee Nourished remains responsible for its obligations as the seller of products purchased from our store, subject to applicable law.

16. Service Availability and Liability

We make reasonable efforts to maintain accurate website information, secure transactions, and reliable customer service.

Temporary interruptions, technical issues, or other events may affect the availability of our website.

To the extent permitted by applicable law, Bee Nourished is not responsible for losses arising solely from unauthorized misuse of the website or events outside its reasonable control.

However, nothing in these Terms of Service excludes or limits liability for fraud, intentional misconduct, defective products, failure to meet statutory obligations, or any other liability that cannot lawfully be excluded or restricted.

17. Changes to These Terms

Bee Nourished may update these Terms of Service to reflect changes in business operations, products, legal requirements, or customer services.

Updated terms will be posted on our website with a revised effective date.

Changes will generally apply to future purchases and will not retroactively remove rights associated with previously accepted orders.

Material changes will be communicated where required by law.

18. Governing Law and Disputes

These Terms of Service are governed by the applicable laws of Canada and British Columbia, subject to mandatory consumer protection laws that may apply in another jurisdiction.

We encourage customers to contact us directly with concerns so that issues can be addressed promptly.

Nothing in these Terms restricts a customer’s right to seek assistance from consumer protection authorities, pursue available court remedies, participate in a class proceeding, or exercise other rights protected by applicable law.

These Terms do not impose mandatory private arbitration.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will apply only to the extent legally permissible.

The remaining provisions will continue to apply, provided doing so does not undermine applicable consumer protections.

20. Relationship with Shopify

Our online store is powered by Shopify.

Shopify provides technology and payment-related services that enable us to operate our online store.

Purchases of Bee Nourished products are transactions between the customer and Bee Nourished Products Ltd., not purchases from Shopify as the seller.

Bee Nourished remains responsible for product information, order fulfillment, customer service, applicable refunds, and compliance with consumer protection requirements.

Customers’ use of Shopify-powered services may also be governed by applicable Shopify terms and privacy policies.

21. Contact Information

For questions concerning these Terms of Service, preorders, shipping, returns, refunds, or our school fundraising program, contact:

Bee Nourished Products Ltd.

973 Wild Blossom Crt
Victoria, BC V9C 4M8
Canada

Customer Support: support@beenourishedschools.ca

Website: https://beenourishedschools.ca

For details regarding your purchases, please also refer to the Shipping & Preorder Policy, Return, Refund & Preorder Cancellation Policy, and Privacy Policy available through our store.

End of Terms of Service