Shipping policy
Shipping & Preorder Policy
Bee Nourished Products Ltd.
Last updated: October 11, 2026
1. Preorders and Expected Delivery
Bee Nourished Original Shampoo (300 mL) is currently in production and available for preorder.
Expected delivery date: January 22, 2027.
This date is an estimate, not a guaranteed delivery date. Manufacturing, transportation, carrier schedules, and other circumstances may affect actual delivery times.
If a material delay occurs, we will communicate updated delivery information and explain applicable cancellation and refund options.
Payment for preorders is collected securely through Shopify checkout when the order is placed.
2. Shipping Rates — Canada
Bee Nourished offers home delivery to eligible Canadian addresses at the following rates:
- Orders of $65.00 CAD or less: $5.00 CAD shipping per order.
- Orders over $65.00 CAD: FREE shipping.
Shipping eligibility is determined using the qualifying order value calculated by Shopify at checkout.
Applicable taxes and any additional charges are displayed before payment.
We currently accept orders for delivery to addresses within Canada only. International shipping is not available.
3. Supporting Your School
Customers must select a participating school before completing their purchase.
For each qualifying bottle purchased, $7.50 CAD is allocated to the selected school’s fundraising earnings.
Selecting a school determines which school receives fundraising credit. It does not change the customer’s delivery arrangements.
All customer orders are shipped directly to the delivery address provided at checkout.
4. Shipping Notifications and Delays
Customers will receive an order confirmation through Shopify.
Shipping confirmation and tracking information will be provided when available.
If production, freight, or carrier delays materially affect the expected delivery date, we will communicate updates.
Customers retain all applicable cancellation, refund, and delivery rights under Canadian consumer protection legislation. Nothing in this policy limits those rights.
5. Cancellations and Delivery Problems
To request a preorder cancellation, report a missing or damaged shipment, or raise a delivery concern, please contact our customer support team.
Include your order number and a description of your request.
Cancellation and refund requests will be handled in accordance with our Refund Policy and applicable consumer protection laws.
6. Customer Support
Bee Nourished Products Ltd.
973 Wild Blossom Crt
Victoria, BC V9C 4M8
Canada
Email: support@beenourishedschools.ca
For questions about preorders, shipping, cancellations, or delivery, please contact us at the email address above.